Legal & Support
Refund and Return Policy
1. Overview
This Refund and Return Policy outlines the terms and conditions regarding refunds and returns for services, premium features, verified listings, and sponsorship placements purchased on RevMRR (https://revmrr.com). By purchasing or subscribing to any paid services on RevMRR, you agree to the terms described in this policy.
Important Notice: All purchases on RevMRR are final. Because digital sponsorships, verified founder tools, analytical reports, and marketplace listings are provisioned and delivered immediately upon checkout, payments are non-refundable once activated.
2. Return Policy
Because RevMRR provides digital intelligence tools, online marketplace discovery, verified analytics data, and digital advertising services, physical goods are not shipped. Consequently, traditional physical returns do not apply. All returns and cancellations are processed in the form of service adjustments, credits, or monetary refunds in accordance with this policy.
3. Refund Eligibility
Refund requests are evaluated on a case-by-case basis. You may be eligible for a full or partial refund under the following circumstances: (a) technical issues or persistent service unavailability directly caused by RevMRR that prevent access to paid features and cannot be resolved by our support team; (b) billing errors resulting in duplicate charges or incorrect amounts billed; (c) fraudulent or unauthorized charges reported immediately to our support team.
4. Non-Refundable Services
The following purchases are generally non-refundable once delivered or activated: (a) completed digital advertising campaigns, sponsored newsletter spots, and sidebar placements once the promotional period has commenced; (b) verified startup profiles and company research reports that have already been generated and accessed; (c) third-party transaction or escrow fees associated with business acquisitions negotiated between buyers and sellers.
5. How to Request a Refund
To request a refund, please contact our support team at support@revmrr.com or submit a request via our Contact page (/contact). Your request must include: (1) your account email address, (2) order ID or transaction reference, (3) the specific service purchased, and (4) a clear explanation of the reason for your refund request.
6. Refund Processing Time
Once your refund request is received, our support team will review and respond to your inquiry. If approved, the refund will be initiated promptly. Depending on your financial institution and payment provider, it typically takes 5 to 10 business days for the funds to reflect in your bank account or card statement.
7. Payment Method
All approved refunds will be credited back to the original payment method used during checkout (e.g., credit/debit card, Stripe balance). For security and compliance reasons, we cannot issue refunds to alternate accounts or third parties.
8. Failed or Duplicate Payments
In the event of an accidental duplicate transaction or a system billing glitch where your payment method is charged multiple times for a single order, our system or support team will automatically void or immediately refund the duplicate charge upon verification.
9. Contact Information
If you have any questions, concerns, or disputes regarding this Refund and Return Policy or a recent charge, please reach out directly to us at support@revmrr.com or visit https://revmrr.com/contact.
10. Policy Updates
RevMRR reserves the right to modify or update this Refund and Return Policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of RevMRR services after revisions constitutes acceptance of the updated terms.
Need assistance with an order? Contact our support team directly at support@revmrr.com or visit our Contact page.