Legal & Support
Cancellation and Refund Policy
1. Cancellation Policy
At RevMRR (https://revmrr.com), we believe in straightforward and flexible service management. Users may cancel their active recurring subscriptions or sponsorship plans at any time directly through their account settings or by submitting a request to our support team.
2. Notice of Cancellation
Users may cancel their recurring subscription at any time prior to their next billing renewal date through their account dashboard or by contacting support. To ensure that your cancellation is processed before an upcoming billing cycle, we recommend submitting your cancellation request in advance of your renewal date. All cancellation requests will be confirmed via email. If a confirmation notification is not received within 24 hours, users should reach out to support@revmrr.com to ensure the cancellation has been recorded.
3. Access After Cancellation
Upon submitting a cancellation request, you will retain full access to your paid features, verified tools, and dashboard capabilities until the end of your current paid billing period. Following the conclusion of the billing cycle, access to premium features may be restricted or reverted to standard free-tier status. Users are advised to export any necessary analytics or public data before the conclusion of their active cycle.
4. Reactivation of Account
Users who wish to reactivate their subscription or re-list a startup after cancellation can simply log in to their RevMRR dashboard and select an available subscription or sponsorship plan. Retained profile information and verified connection history will be restored upon successful reactivation where applicable.
5. Refund Policy
Subscriptions and digital placements on RevMRR are billed in advance on a recurring or fixed-term basis. Because platform resources and verified analytical tools are provisioned immediately, payments are generally non-refundable once a billing cycle has commenced, except in instances of verified technical service errors, duplicate charges, or billing discrepancies as outlined herein.
6. Refund Turnaround Time
Once a refund request is received and reviewed by the RevMRR support team, a determination will be communicated within 2 to 3 business days. If approved, the refund is submitted immediately to our payment gateway processor, and funds will typically appear on your original payment card or bank statement within 5 to 10 business days depending on your financial institution.
7. How to Request a Refund
To submit a refund request, contact our team at support@revmrr.com or submit a message via our Contact page (/contact). Please include: (a) your account email address, (b) transaction or invoice ID, (c) reason for the refund request, and (d) any relevant documentation to help us review your inquiry.
8. Additional Information
All approved refunds are credited back using the original payment method processed at checkout. If your refund has been confirmed by RevMRR but has not appeared after the stated processing period, we recommend checking with your card-issuing bank or financial provider before contacting our support team for a transaction trace reference.
9. Contact Information
For questions or support regarding subscription cancellations, billing updates, or refund inquiries, please email support@revmrr.com or visit https://revmrr.com/contact.
10. Amendments to Policy
RevMRR reserves the right to amend or revise this Cancellation and Refund Policy at any time. Significant amendments will be updated on this page with the revision date. Continued usage of our services after such notices constitutes your agreement to the amended policy.
Have questions regarding cancellations or billing? Reach out to us at support@revmrr.com or visit our Contact page.